How Relivo handles your personal data.

Digitalstories BV collects and processes customers' personal data for customer and order management (customer administration, order/delivery follow-up, invoicing, solvency follow-up, profiling and the sending of marketing and personalised advertising).

Personal data is processed based on Article 6.1 of the General Data Protection Regulation: (a) consent, (b) processing required for the implementation of an agreement, (c) processing required to satisfy a legal obligation, and (f) processing required for the protection of our legitimate interest in entrepreneurship.

Insofar as the processing of personal data takes place based on Article 6.1(a) (consent), customers always have the right to withdraw the consent given.

If required to achieve the purposes set out above, the customer's personal data will be shared with other companies in the Digitalstories BV group within the European Economic Area, which are linked directly or indirectly with Digitalstories BV, or with any other partner of Digitalstories BV.

Digitalstories BV guarantees that these recipients will take the necessary technical and organisational measures for the protection of personal data.

Personal data processed for customer management will be stored for the time necessary to satisfy legal requirements (in terms of bookkeeping, among others).

The customer has at all times the right to inspect their personal data and can have it improved should it be incorrect or incomplete, have it removed, limit its processing and object to the processing of their personal data based on Article 6.1(f) of the GDPR, including profiling based on said provisions.

Furthermore, the customer is entitled to obtain a copy (in a structured, standard and mechanically readable form) of their personal data and to have said personal data forwarded to another company.

In order to exercise the rights above, the customer is requested to:

• Adjust the settings of their customer account; and/or
• Send an email to info@relivo.io.

The customer is entitled to object, free of charge, to any processing of their personal data aimed at direct marketing.

The customer has the right to file a complaint with the Belgian Data Protection Authority (Drukpersstraat 35 / Rue de la Presse 35, 1000 Brussels) at commission@privacycommission.be.